January 12, 2023
Recommended Digital Wallet Provider for Alliance Partner Program
Selfbook has officially renewed its partnership with Preferred Hotels & Resorts as the brand’s recommended digital wallet provider for 2023.
Preferred Hotels & Resorts, the world’s largest independent hotel brand with more than 650 hotels, resorts, and residences spanning 80 countries, first came together with Selfbook, the fintech company revolutionizing bookings and payments for hotels, in 2022. The partnership was initiated to offer Selfbook’s seamless booking and digital wallet technology to the brand’s global portfolio of member hotels.
The partnership has enabled Preferred properties to benefit from increased average order value, upgrades, and revenue, all driven by a lift in direct bookings and Selfbook’s conversion-boosting e-commerce tools. With a secure one-step payment experience enabled by digital wallet support for Apple Pay, Google Pay, and Buy Now, Pay Later, Selfbook empowers hotels to access the fastest-growing payment methods that are shaping how consumers spend today.
Selfbook’s conveniently located upgrade button and add-on services and experiences, which are a seamless and integral part of the booking experience, have also helped the brand’s member hotels boost their average order value. Using Selfbook’s intuitive add-on feature, The Lake House on Canandaigua in New York’s Finger Lakes region increased its AOV by 32%.
As part of the partnership, Selfbook also provides guests with seamless access to Preferred Hotels & Resorts’ loyalty program, I Prefer Hotel Rewards. Thanks to a special I Prefer integration embedded directly within the booking flow, travelers that sign up can enjoy exclusive member rates for hotel stays in addition to a range of value-rich benefits and unique guest experiences.
Today, Selfbook and Preferred Hotels & Resorts share a rich network of global hotel partners who have been able to benefit from modern direct booking and payment technology and enhance their connection to guests. Included in this list of shared hotel partners are Nomo SoHo, Esmé Miami Beach, Hotel Per La, Balboa Bay Resort, Hotel Napoleon Paris, and many more across Europe, North America, and the Caribbean.
“Since joining our Alliance Program last year, Selfbook has proved to be a valuable resource for our member hotels,” said Michael Osgood, Vice President of Alliance Partnerships for Preferred Hotels & Resorts. “The digital wallets, seamless booking process, and I Prefer Hotel Rewards integration are creating significant efficiencies for many of our hoteliers and loyal guests alike. We are delighted to continue this successful collaboration in 2023.”
“We are thrilled to renew our partnership with Preferred Hotels & Resorts for 2023,” said Gautier Colin, VP, Partnerships at Selfbook. “As one of the hospitality industry’s most prestigious groups of properties, Preferred shares our dedication to exceptional guest experience from booking to check-out. We look forward to seeing more Preferred properties join the Selfbook family and enhance their direct booking capabilities.”
Uniquely positioned at the intersection of fintech and hospitality, Selfbook revolutionizes hotel bookings and payments from the inside out. Working in tandem with hotels’ existing technology systems, Selfbook enhances what matters most to hotels, including direct conversion, revenue, cash flow control, and security. Built by a team of hospitality veterans, Selfbook’s products provide a refreshingly effortless user experience for guests and hoteliers alike. Selfbook is committed to empowering hotels worldwide with modern e-commerce solutions tailor-made for our industry.
About Preferred Hotels & Resorts
Preferred Hotels & Resorts is the world’s largest independent hotel brand, representing more than 650 distinctive hotels, resorts, residences, and unique hotel groups across 80 countries. Through its five global collections, Preferred Hotels & Resorts connects discerning travelers to the singular luxury hospitality experience that meets their life and style preferences for each occasion. Every property within the portfolio maintains the high-quality standards and unparalleled service levels required by the Preferred Hotels & Resorts Integrated Quality Assurance Program. The I Prefer™ Hotel Rewards program, Preferred Residences℠, Preferred Pride℠, and Preferred Golf™ offer valuable benefits for travelers seeking a unique experience.
For more information, visit PreferredHotels.com