Selfbook
Locations

Lima, Peru

Arequipa, Peru

Lake Titicaca, Peru

Products Implemented

Selfbook Direct

Andean Experience hotels are rooted in their respective unique locations across Peru, including Atemporal in Lima, Titilaka in Lake Titicaca, and CIRQA in Arequipa. The hotels – among which Titilaka and CIRQA are also members of Relais & Châteaux – is dedicated to highlighting all three destinations by preserving each property’s history, bringing local cuisine and experiences to the fore, and ensuring their hotel teams connect with each guest to offer a warm, welcoming, and memorable stay.

In partnership with Selfbook, Andean Experience offers guests the most coherent user journey on the market, making it easy to book accommodations quickly and securely, and crafting an unforgettable hospitality experience from end to end.

Selfbook empowers Andean Experience to provide its guests with hospitality’s most seamless booking flow, enabled by modern fintech tools. While selecting their room and rate on each hotel’s website, users can easily browse through additional available rates and packages to find the best possible offer for their needs.

Whether they would like to select a package including multiple meals a day on-property, airport transfers, or a half-day excursion to the Tauile Islands, guests can easily explore available options and relevant prices within one unified screen.

Seamless Upgrades

Guests looking to level up their accommodation can explore upgrade options for their selected room directly on the room detail page. With user-friendly photo galleries highlighting room upgrade options, guests can instantly choose to enhance their experience for an incremental additional cost in one simple step.

The intuitively located upgrade option also allows guests to locate and decide to move forward with upgrades with zero friction, increasing upsell opportunities for hotels with no additional effort.

Guests can instantly browse add-on amenities and experiences directly within the room detail page to build a completely custom trip. At Titilaka, Andean Experience’s dramatic hotel perched on a private peninsula on Lake Titicaca, users can incorporate private guided excursions around the lake and on land, cuisine featuring Andean ingredients, sundowner cruises, and wellness services including hot lake stone therapy – all embedded directly within the room detail page. With Selfbook’s frictionless add-ons, hotels gain easy access to an additional revenue stream while enabling guests to enrich their experience.

Digital Wallets

Selfbook’s proprietary payment technology empowers guests to use digital wallets to make their bookings quick and frictionless. Andean Experience’s priority is a guest-first experience, and by making modern one-step payment options like Google Pay and Apple Pay available, checkout is more convenient than ever for guests, whether they are booking on a desktop or mobile device. Most importantly, guests can be sure their payments are protected and secure with Selfbook’s end-to-end security and compliance.