Bucharest, Romania
Selfbook Direct
Epoque Hotel, a Relais & Châteaux property located in the heart of Bucharest, Romania, stands out with a striking neo-classical façade, bright arcades and welcoming lavender gardens. In addition to distinctive design and attentive staff, the hotel has embraced Selfbook’s add-on technology to ensure its guests can customize their stay to their heart’s content.
Surge in Add-Ons at Epoque Hotel
Selfbook’s add-ons feature makes it easier than ever for guests to tack on services, experiences, and in-room amenities to their booking, all directly available within the booking flow on the hotel website.
13.3%
bookings include add-ons
3%
revenue increase due to add-ons
In November and December of 2022, Epoque Hotel saw 13.3% of guests include add-ons in their room bookings, driving a 3% revenue increase for the hotel. Guests can view available add-ons directly on the room detail page, making it easy for them to improve their stay without being redirected to external forms or needing to contact the hotel directly.
Epoque Hotel offers a variety of add-on types, ensuring that guests with different needs will be able to enhance their stay as they please. Among the available options, the hotel’s top performing add-ons rank from breakfast to transportation add-ons, additional beverages and finally, in-room flowers, representing 44%, 29%, 19% and 8% of all add-ons respectively.
Guests on a romantic getaway can effortlessly add a bouquet of roses, a premium bottle of Romanian sparkling wine, or a Taittinger champagne bottle to their accommodation. Other available add-ons include airport transfers to the hotel, dining bookings at the hotel restaurant, L'Atelier, and private walking or driving tours for guests who want to explore the beautiful city of Bucharest.
Standout Add-Ons Across Selfbook Portfolio
Across Selfbook’s portfolio, many properties have taken a similar approach to Epoque Hotel, embracing the variety of add-ons that can be easily supported by Selfbook technology.
While each hotel has its own amenities and booking enhancements that are unique to its environment and purpose – say, a local charcuterie board and Finger Lakes wine selection at The Lake House on Canandaigua – some stand out as the most popular across regions and hotel types.
Daily breakfast and meal credit additions stand out as number one, highlighting the importance of a guaranteed meal on-property for travelers of all kinds. Another high-ranking guest favorite is time-based add-ons, including early check-in and late check-out. Having the luxury of customizing one’s stay to their arrival and departure times ensures guests can enjoy a truly comfortable and hassle-free stay, from booking all the way through to their flight home.
Making add-ons easily accessible to guests while booking is a great way for hotels to increase revenue and upgrade their guests’ experience. Selfbook helps visitors customize their stay by displaying add-on options directly within the checkout flow, making it easier than ever before for guests to take advantage of all of the unique amenities and experiences a hotel has to offer.